Expeto is a business management system for small to medium engineering companies in the service and repair industry. Expeto helps you plan engineers time, manage stock and accurately monitor costs and service levels to help you deliver outstanding customer service.
For decades engineering companies have used computer based systems to manage resources, keep costs down and customer service levels up.
Enterprise Resource Planning (ERP) software really has helped many large organisations to reduce the cost of inventory, streamline purchasing/sales order processing and help increase efficiency by ensuring that processes don't get repeated and that all employees have access to the same accurate information in real-time.
The trouble is that traditional ERP software is expensive to buy, time consuming to implement and costly to maintain, normally requiring on-site IT expertise to manage it. At the other end of the scale, there is lots of cheap software available for managing small jobbing shops/vehicle repair garages, but this tends to be unsuitable for larger operations (for example with multiple locations or remote engineers) and often the technology it's built on does not scale well as your business grows.
Expeto is different because it was specifically designed to bring all the benefits of large scale ERP but without the costs and complexities of implementing and owning it. Expeto was developed from scratch using modern enterprise-class technology, with a focus on the service & maintenance industry - an area we understand because we have direct experience of it.
ERP software has it's origins in large scale manufactring (such as automotive component production) and although software vendors have broadened their scope by adding new software "modules", often such systems seem to over burden users with many features you dont need but not all the ones you do.
For example, we know that the equipment you service may well be owned by one customer, but operated by another and you may also carry out repairs under manufacturers warranty or under a pre-paid service contract, so in some cases a single "job" may result in invoices to multiple customers. Expeto allows you to associate several "customers" to equipment, so that from a single job you can generate multiple invoioces with appropriate labour rates and discounts etc. Most other software wont do this. Instead you have to waste time creating multiple jobs to accomplish this.
We believe that Expeto has all the necessary features your business will need without being complex to learn. It's intuitive to use and integrates with Microsoft Office and Sage Accounts software - tools which many users are already familiar with.
Traditionally the only choice available to organisations was to purchase, install and run business software on their premesis. This required the company to pay upfront for software licences, computer hardware and an annual maintenance fee to cover the cost of support and upgrades. In addition, an IT expert was needed to manage the installation in an ongoing basis.
Expeto takes advantage of the increasingly popular "cloud computing" option - where software is installed and managed remotely on the internet - to greatly reduce the cost ownership. Remotely hosted software means that your users can access your business applications from anywhere (with just a web browser) so you eliminate the need for costly hardware and on-site IT support.
Expeto is charged as a monthly subscription fee so there are no upfront software costs for software and since its a cost (rather than a capital investment) it's tax efficient as well as being easy on your cashflow.
The modern infastructure of the internet offers a more robust platform to run you business critical software than is typically found in a small business, and having your data securely stored off-site can play an important role in your disaster recovery plan.
All in all, Expeto gives you the same kind of controls and real time visibility of your business that large organisations benefit from, but at a fraction of the cost and without compromising on support, reliabilty or the security of your data.
But don't take our word for it - try expeto for youself with our free 30 day trial without obligation.